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Post by CGisNuts on Oct 22, 2013 16:23:03 GMT
Why do people push back, purposely ignoring requests because that's not the way they do things.
e.g. Please email me the link, size and info you want, no by phone or text message.
Then they still try to call or text and ignore email.
Is it because they are stubborn? Or want an out when it doesn't work out.
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Post by Elementum on Oct 23, 2013 0:05:23 GMT
Business related or other?
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Post by CGisNuts on Oct 23, 2013 0:12:02 GMT
Business.
That friend again. I told him in black and white that nothing would proceed without a reply to each email request, and a deposit.
I had an issue with him because "I don't read email".
I've now got no time to do favors. I'm not a charity.
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Post by Elementum on Oct 23, 2013 0:21:03 GMT
The painting company guy?
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Post by CGisNuts on Oct 23, 2013 1:08:32 GMT
Yeah him. So the first problem was he didn't read the email with the size to be printed. 4 emails had that info. He was supposed to get me the info at the Post, but he neglected to name the program name so I could look it up and have the details and such. Once they were printed he flipped out because it was too small.
I had gave him an approval form with links to the mailer, which he approved but didn't read.
When I stated that, his response was "I don't read email, so it's your fault because I told you on the phone"
I blasted him very hard and gave him a list of his failures on the project, with one being half-arsed research and effort.
We got a new printer to reprint, and they're playing phone tag. He's texting bitching that the guy isn't returning his calls expecting me to babysit the printer. When the printer tried calling him he didn't pick up.
I am not babysitting him and asking the printer (who is now a new client) why he isn't calling him, and maybe losing a client because of him.
Now he wants more stuff and is not doing what I ask to get the info.
So I said, here is what I need, here is what it will cost, and I'm not looking up stuff unless I am getting paid.
You want something, yet want me to Google what you want? No way. I'm not spending hours finding info when I have stuff to do.
I asked him to provide me with size, what's to be said, and other details that are ignored. So I guess he expects me to spend an hour looking in his mind.
Again, I'm not a charity.
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Post by Elementum on Oct 23, 2013 1:19:48 GMT
 Piss off.... And he wants to go into business? *eeeesh* Passive aggressive bs. This way he lays the blame on you. Even if you did All the work and finished the project, looks like he can't be relied upon for the most basic aspects anyways. |
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Post by CGisNuts on Oct 23, 2013 1:27:39 GMT
Oh yes, big time pushing the blame. He called and freak, to which I gave back at him. I'm guessing he wanted me to offer to pay for printing and take blame. "I don't read email" < funniest statement ever.
His mistake took up another day and a half to straighten out and he still could not go to the Post.
And he really wanted me to call the printer and bust his chops and badger him on why he's not calling. I think the printer did call a few times. But when I did call the printer, and check up, he told me my friend never picks up.
Bottom line is that I am never doing anything anymore for him unless it is work I get paid for. And nothing by phone or text, all in emails. I will not make changes or edits without requests in email.
I sent the new estimate and have heard nothing. It went from 6 calls in two days about it to no calls in half a day. He's probably pissed that I am charging him, but oh well. He now wants signs and web strategy and purchase info, and changes to his logo. I'm sure he's going to pull the "I had to pay for printing twice" bs., but I don't care.
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Post by Elementum on Oct 23, 2013 1:36:29 GMT
*groan*
I fire pain in the ass clients. Not worth the headache. But, this guy outside of business is a friend of yours, so..hmmm.
Time= money you could be making working on other projects.
Re: the reprint? And he approved without checking the damn proof? No way you pay for that. That's total crap. How on earth was he hoping to pull that off? Entitlement much? He obviously got the email, but couldn't bother to check it before approving, which is kind of nutz. Often I need stuff printed up, I go down to the printer and work with the design staff to make sure we get it right. Working via email and the language difficulty is too slow. He needs to get off his keester and move his a$$. I wouldn't do anything else with regards to the web design or logo changes without payment upfront. I wouldn't ask my friends to work for free! Bull on that.
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Post by CGisNuts on Oct 23, 2013 1:44:00 GMT
Well yes that's it. It's time I don't have. And I gave him the chance to tell me what he needs. He's asking me to look and spend time.
So I should spend the 3 hours? No figgin way.
And I now have to go back and edit a logo to add in info, when it should have been there in the begining, again, no way.
Because if I did all that stuff for free, then I can't finish paying work or stuff that leads to paying work. Simple as that.
I'm sure he feels it should be for free because it's easy or because he had to pay for printing twice, something like that.
So he has the estimate. It's in black and white and in english.
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Post by Elementum on Oct 23, 2013 1:52:02 GMT
Should simplify the problem for him one would hope...lol
But, some people...ehehehe....ya know?
Have run into a few of those types that expect me to have some sort of intuitive knowledge of a situation, which I cannot and then blast me. I laugh at how they 1. Threaten me, 2. Get rude. 3. Dumb enough to think I care.
JADE.
He knows he's full of it, cost himself money because he was being a dolt not to read the email and sloppily approved and now wants to pass the buck on to you...No go.
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Post by CGisNuts on Oct 23, 2013 2:04:26 GMT
Also, the project turned into days extra due to poor communication and little changes, etc. Because that line of friends blurred it.
No more. Not again. Way too much time for something I got paid so little for.
Even this time I need a deposit, as I do with all other clients.
I'm expecting "I don't have it yet"
So if you can't pay for it, why ask for it.
Bottom line is I am good at what I do and have to stop underselling and undervaluing what I provide. If not then I'll stay where I am.
What he needs to get and understand is that when I do stuff for nothing, I'm pushing away other projects that lead to more work, and I cannot do that anymore.
Advice is still free, nothing else.
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Post by Elementum on Oct 23, 2013 2:13:10 GMT
Pretty much.
That's why I dislike doing business with friends unless it's straight business. Fine. Or, I want to help period and it's not a question of money. Been burned in the past like that. No more. I'd rather avoid the potential for bad feelings on both sides of the equation. Be upfront from the get go. Your friend has been piddling around with the biz plan from the get go. So...not much you can do.
If you were trying to create a business together, can you imagine what that would look like?
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Post by CGisNuts on Oct 23, 2013 2:23:12 GMT
"If you were trying to create a business together, can you imagine what that would look like? "
A clusterfuck.
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Post by Elementum on Oct 23, 2013 2:30:05 GMT
Yep...sometimes..it's best to work alone.
Doing design work is harder, you have to work with people and their ideas. Lots of back and forth and changes etc. etc. I don't envy you that.
I'm pretty simple, I need this , this and that, and make it pretty. Sit with the designer, work side by side and get it done in less than half the time.
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Post by CGisNuts on Oct 23, 2013 2:31:00 GMT
I can actually picture him when he got the estimate:
WTF!! He knows I don't have money, I don't understand why he can't just make those changes and put a sign together for me. I had to pay for printing, not once, but twice, and he wants to be paid for time to research putting a website strategy and info together, he's not actually really doing any work, just looking on the internet, why should I pay him to do that. He knows money is tight, why is he charging me.
The calls have stopped after I sent that so I'm sure I'm spot on.
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